Refund policy

Returns
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 30 days of receiving your order. To be eligible for a return:

The item must be unused, in its original packaging, and in the same condition as when you received it.
Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Items that have been used, damaged, or not in their original condition.
Gift cards, clearance items, or products marked as final sale.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days. Shipping costs are non-refundable.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [veloice1@outlook.com].

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or the return is due to our error. We recommend using a trackable shipping service.